6003 individualization error. Silverlight DRM Component.

6003 individualization error. Silverlight DRM Component.

Some of our clients and developers get 6003 individualization error. Here is what our client wrote:

I am (and some of our users) still seeing error 6003 showing up when trying to play silverlight drm content.

I am running Windows 7 64-bit on a recent model laptop. 

Silverlight version is 4.0.51204. I have tried running internet explorer as admin and also tried the 32-bit version. I also tried running the player as a out of browser application. But I am still getting 6003 error.

What might cause this error? It seems that more and more people starts to get it. Cleaning the PlayReady folder's content doesn't resolve the issue.

6003 individualization error.

Some of our clients and developers get 6003 individualization error.

I am (and some of our users) still seeing error 6003 showing up when trying to play silverlight drm content.

Windows 7 64-bit on a recent model laptop. Most current Silverlight Version.

I have tried running internet explorer as admin and also tried the 32-bit version. I also tried running the player as a out of browser application. But I am still getting 6003 error.

What might cause this error? It seems that more and more people starts to get it. Cleaning the PlayReady folder's content doesn't resolve the issue.

Is anybody from Silverlight group aware of this issue and able to let us know how to resolv it ? 

Best Regards,

Andrew.

Answers & Comments...

Answer: 1

I have the same problem. Was any solution found?

Thanks!

Answer: 2

Unfortunately no, it's just dissapeared. 

I am not even able to replicate the issue, that's the complexity. What system parameters do you have ? 

OS:

Browser version:

Silverlight version: 

Are you able to share the test link to test the content: ? 

If Microsoft would be able to clarify causing reasons for 6003 Error message that would be great but I assume some internal issue happens inside of silverlight runtime or pr client  

Answer: 3

im getting the same problems i have tried everything suggested excluding a system restore as im on a brand new laptop has anyone been able to fix this problem if so i would appreciate help but as simple an explanation as possible i am not very good with technical stuff

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