Monday, September 10, 2012

Netflix not playing with Silverlight 4

Netflix not playing with Silverlight 4

Hi there, I have an older MacBook operating on Mac OS X version 10.4.11. I have been using Netflix successfully for the past several months on this computer, having downloaded Silverlight 4 using Firefox version 3.6.28. However, now when I go to play a Netflix video, it tells me that I need to install Silverlight, even though I already have it. I don't have the system requirements to download a newer version of Firefox OR Silverlight 5, and Netflix doesn't seem to recognize my Silverlight 4. Any suggestions? And if I need to uninstall/reinstall Silverlight 4, where can I find it? (I can only find sources for Silverlight 5) Thank you!

Answers & Comments...

Answer: 1

amball1

I don't have the system requirements to download a newer version of Firefox OR Silverlight 5, and Netflix doesn't seem to recognize my Silverlight 4.

Hi, you mean you can't install the latest version Firefox and Silverlight 5 for Mac? The minimum requirements of Siverlight on mac (Intel-based) is Intel Core Duo 1.83-gigahertz (GHz) or higher processor with 512-MB of RAM. And the minimun requirements of Firefox on Mac is PowerPC G3 processor, 128 MB of RAM, 75 MB of free disk space, Mac OS X 10.2.x. I think your MacBook have already meet the requirements. 

If you still can't install them, please contact with Firefox support or Microsoft Support or Mac support.

About uninstall/reinstall 4, please refer to:

http://www.microsoft.com/getsilverlight/

http://www.silverlight.net/downloads/

http://forums.silverlight.net/t/246879.aspx/1 

Best Regards,





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